Please note that an application fee only extends an initial license to the next renewal date. Initial licenses do vary in duration. It is the responsibility of all licensees to renew their license before expiration. Failure to renew shall result in automatic forfeiture or suspension of the license by statute. Licenses which have forfeited are not automatically entitled to renew.

You are here


Why is my credit card being rejected?

Call the credit card customer service number (800 number on back of card) to verify the information you are entering into the payment form is correct. Electronic credit card submissions require a number of validation checks to help protect against fraud. Two tools commonly used for this are the Credit Card Code and the Billing Address.

Ensure the information you provide accurately reflects the information on the card and accurately reflects the information at the credit card company, specifically:

  • Street Address
  • Zip code
  • Card number and expiration
  • Card code (last three digits on the back of the card)
  • Ensure the credit card account has funds available.

It is good practice to obtain the most recent credit card statement and use the address as shown verbatim. If any of the aforementioned information requirements are inaccurate or omitted, purchases are declined. As your credit card information is not stored on our website, we have no idea what you are entering into the form, or what your bank shows for information.

If you have further questions, please contact us and provide the time of your transaction, the last four digits of the card, and the names and company names used in the payment form.