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Please note that an application fee only extends an initial license to the next renewal date. Initial licenses do vary in duration. It is the responsibility of all licensees to renew their license before expiration. Failure to renew shall result in automatic forfeiture or suspension of the license by statute. Licenses which have forfeited are not automatically entitled to renew.

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Handling of Complaints

The Board receives the complaint form and determines if the complaint falls within its jurisdiction. If the complaint is within the Board’s jurisdiction, then it is reviewed and an investigation begins if it rises to this level. conducted.

Please note, that an investigation can be a time-consuming process. If·a violation of the law or of regulation has occurred, the Board may give the provider an opportunity to come into compliance with the law or regulation, or the Board may determine that other action is necessary. If there is no violation of law or of regulation, the file on the complaint is closed. All investigation material is confidential by law. All public Board Actions can be located on the website - click on Board Action tab in the right hand menu.

If the investigation should result in a formal hearing, the Board may subpoena persons to testify at that hearing if it is believed that their testimony is essential to the case.